Advanced Computing in the Age of AI|Tuesday, June 2, 2020
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COVID Prompts a Shift in AI Sentiment

COVID-19 has significantly shifted consumer sentiment towards automation technologies, including robot deliveries and AI-based chatbots used in telemedicine applications. However, a new AI sentiment report also finds the novel ...Full Article

Conversational AI at Constant Contact Call Centers: ‘Not a Science Experiment’

If misery in modern life happens to be your field of interest, go visit a call center.  In the cubicles, row on row, we observe underpaid, tedium-addled customer service ...Full Article
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