Advanced Computing in the Age of AI | Friday, March 29, 2024

customer relations

Holistic Data Used to Track AI Bias

Bias creeps into AI models as they are trained. Hence, experts warn that data sets and model training techniques must to be cleansed of bias at each step in ...Full Article

Call Centers Emerge as Popular AI Use Case

AI technology adopters are displaying surprising patience in terms of the rate of return on their investment, instead emphasizing improved customer satisfaction as their highest priority while giving AI ...Full Article
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