Advanced Computing in the Age of AI | Sunday, May 26, 2024

Zapata AI and Tech Mahindra to Enhance Telecom Operations with Industrial Generative AI 

BOSTON, May 14, 2024 -- Zapata Computing Holdings Inc. (Zapata AI) today announced a strategic collaboration with Tech Mahindra, a leading global provider of technology consulting and digital solutions to enterprises across industries.

The companies will focus on offerings that leverage Zapata AI’s suite of quantum-based Generative AI solutions to augment Tech Mahindra’s capabilities, seeking to deliver solutions that achieve “Scale at Speed” to drive operational efficiencies and customer responsiveness for global Communication Service Providers (CSPs). The relationship will provide Zapata AI access to Tech Mahindra’s robust portfolio of global CSPs in order to market and deploy its powerful suite of Generative AI solutions.

The initial focus will be on combining Tech Mahindra's telecommunications domain expertise and Zapata AI’s cutting-edge generative AI technologies, seeking to transform telecom operations with the potential to re-shape the industry. The differentiated approach Zapata takes to Industrial Generative AI, with quantum-based algorithms, time series data, real-time analytics at the edge, and a practical deployment methodology, aims to unlock significant value for telcos across a broad range of mission critical use cases.

The joint effort will look to introduce scalable, performance-enhancing generative AI-powered solutions such as network optimization, anomaly detection to prevent disruptions and intrusions, proactive network maintenance, personalized customer interactions, and lower-cost AI solutions that efficiently scale across large networks. CSPs can expect quicker deployment of new services, improved uptimes, lower cost to serve, optimized issue response, and tailored customer interactions that can adapt in real-time to changing consumer preferences. This is anticipated to improve the quality and reliability of services with superior customer satisfaction and loyalty, delivered with significant cost savings and operational efficiency.

“Accurately anticipating, predicting, and responding to service disruptions and high-traffic events, in addition to optimizing network and operations management, will help reduce a massive operating expense burden for telecom service providers,” said Christopher Savoie, CEO and co-founder of Zapata AI. “Tech Mahindra is recognized globally as a leading technology partner in the telecommunications industry, and we are proud to work alongside them to transform the operations of their customers. We look forward to continuing to demonstrate the power of our unique solutions, and to deepening our relationships with Tech Mahindra’s expansive network of global CSPs.”

The combined capabilities offered by Tech Mahindra and Zapata AI will help enable CSPs to enhance their operations and customer service strategies with greater flexibility and agility. Tech Mahindra's leadership in creating Large Language Models (LLMs) from the ground up, combined with Zapata’s expertise with quantum-based algorithms, tensor networks, time series data, and computational models, create new opportunities for CSPs to manage and expand their services with greater speed and efficiency.

“Tech Mahindra partnering with a company like Zapata AI is a compelling example of how we implement our 'Scale at Speed' philosophy,” said Abhishek Shankar, President of Communications Business in the Americas at Tech Mahindra. “Together, we are taking on major operational challenges for the largest CSPs in the world, working to transform the telecom landscape by providing Gen AI solutions which scale across large, complex networks, while improving service delivery and customer experience."

About Zapata AI

Zapata AI (Nasdaq: ZPTA) is the Industrial Generative AI company, revolutionizing how enterprises solve complex operational challenges with its powerful suite of generative AI software applications and cutting-edge reference architecture. By combining numerical and text-based generative AI models and custom software applications to power industrial-scale solutions, Zapata AI enables enterprises and government entities to drive growth, cost savings through operational efficiencies, and critical operational insights. With its proprietary data science and engineering techniques, and the Orquestra platform, Zapata AI is accelerating Generative AI’s impact across industries by delivering solutions which are higher performing, less costly, and more accurate and expressive than current, classical approaches to AI. The Company was founded in 2017 and is headquartered in Boston, Massachusetts.

About Tech Mahindra

Tech Mahindra (NSE: TECHM) offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 145,000+ professionals across 70+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies.

Source: Zapata AI