Advanced Computing in the Age of AI | Wednesday, February 8, 2023

Dynatrace Recognized as a Customers’ Choice in 2022 Gartner Peer Insights 

WALTHAM, Mass., Dec. 7, 2022 -- Software intelligence company Dynatrace today announced Gartner has named it an overall Customers’ Choice in the 2022 Gartner Peer Insights “Voice of the Customer”: Application Performance Monitoring (APM) and Observability report. In addition, Dynatrace was also recognized as a Customers’ Choice in three segment quadrants: Global Enterprise, Large Enterprise, and North America.

Gartner based its analysis on feedback and ratings from end-user professionals with experience purchasing, implementing, and/or using Dynatrace. The Customers’ Choice distinction, or upper-right placement in the report, means Dynatrace meets or exceeds market average ratings from users in both the Overall Experience and User Interest and Adoption categories.

Customers rated the Dynatrace platform 4.5 out of 5.0 stars, with 94% saying they would recommend it (as of September 2022.) A few of these customer’s reviews include:

“It is always a pleasure to receive recognition from Gartner Peer Insights, and it’s even better to be recognized by our customers,” said Steve Tack, SVP of Product Management at Dynatrace. “We are the only company to be named both a Leader in the 2022 Gartner Magic Quadrant for APM and Observability and a Customers’ Choice in the 2022 Voice of the Customer report for this market. I believe this reflects our focus on empowering the innovators in the world’s largest organizations to drive digital transformation at scale. Feedback from these customers and their willingness to recommend Dynatrace is the best indicator of the results and the positive impact we deliver.”

This Voice of the Customer: APM and Observability report adds to Gartner’s recent research including Dynatrace. Dynatrace is the only provider named a 2022 Customer’s Choice for APM and Observability and a Leader in the 2022 Gartner Magic Quadrant for APM and Observability. In addition, the 2022 Gartner Critical Capabilities for APM and Observability report evaluated 19 vendors. It recognized the Dynatrace platform with the highest overall scores in 4 of 6 use cases, including DevOps/AppDev, SRE/Platform Operations, IT Operations, and Digital Experience Monitoring.

About Dynatrace

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace platform to accelerate digital transformation.


Source: Dynatrace

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